Will Mattress Firm Remove Old Mattress: What to Know
Discover whether Mattress Firm will remove your old mattress, how removal works, fees, timing, and smarter disposal options. A practical guide for shoppers.
Will Mattress Firm remove old mattress? In many areas, yes—haul-away is available during delivery or as a separate service. Availability and fees vary by location, so check with your local store. If you’re wondering will mattress firm remove old mattress, the answer depends on policy and timing. The typical process includes scheduling, confirming eligible items, and potential disposal charges. If removal isn’t offered, plan alternatives like recycling or local disposal.
What removal options does Mattress Firm offer?
If you're wondering will mattress firm remove old mattress, the answer depends on your local store. In many markets, Mattress Firm offers old mattress haul-away as part of the delivery package or as a separate service, often for a modest fee. The availability can vary by region, store, and the type of purchase (in-store vs online). Some locations may require you to purchase a new mattress from Mattress Firm to qualify for haul-away; others offer flexible scheduling for customers who bring their own items. Before you plan, call ahead or check your store's policy online to confirm what items can be removed, whether the removal includes the box spring, and if any pieces like foundations or frames are eligible for disposal. Also ask about whether the service includes removal of protective covers and plastic wrapping. By confirming these details upfront, you avoid surprises on delivery day and ensure your old mattress is handled responsibly.
How removal is charged and what fees to expect
Fees for removal can vary widely and are often set at the store level. Some Mattress Firm locations include haul-away with new-mattress delivery, while others charge a separate service fee. The cost may depend on the items involved (for example, a mattress alone vs. mattress plus box spring or foundation) and whether the removal happens during standard delivery or as a standalone appointment. Written estimates help prevent surprises on the day of service. If price is a concern, compare Mattress Firm removal with local recycling centers, donation options, or curbside disposal programs. Remember to check any promotions or bundles that could reduce or waive removal fees.
When removal happens in relation to delivery
Removal timing usually coincides with the delivery window, but policies vary. Some customers receive haul-away service as part of the delivery for a single fee, while others schedule a separate pickup after the new mattress is delivered. If you’re coordinating multiple home services, confirm the exact timing, whether removal can happen the same day as delivery, and what items will be taken. Planning ahead helps ensure the old mattress is removed and disposed of in a responsible manner without delaying your move-in date.
How to verify policy at your local store
Every Mattress Firm location can have slightly different rules. Start by locating your nearest store and calling to ask about old-mattress removal availability, eligible items, and any required purchase. Use the store locator, reference your delivery date, and request a written quote if possible. If you have questions about box springs, foundations, or bed frames, mention them specifically so you get a complete answer. Reading the policy online can also help set expectations before you buy.
Alternatives to in-store disposal
If removal isn’t available in your area or you want a backup plan, consider alternatives: local recycling programs that accept mattresses, donation options for functional but used beds, or curbside pickup if offered by your city. Some non-profit organizations pick up used mattresses to support housing initiatives. While these options may require extra steps, they can be cost-effective and environmentally responsible. When evaluating options, compare convenience, cost, and environmental impact to choose the best fit.
How to prepare your old mattress for removal
Preparation helps speed up the process and reduces risk of damage to your home. Remove all bedding and protective covers, wrap the mattress if required by the service, and keep it free of personal items. If the old mattress has a detachable foundation, inquire whether it will be removed separately or with the mattress. Clear a clear path from the bedroom to the door, measure stairways and hallways, and let the crew know about any tight corners. Finally, confirm the pickup location and ensure someone is available to authorize the removal.
What qualifies for removal and common limitations
Most removal services cover the mattress, box spring, and foundation when bundled with a delivery. Some locations may exclude certain items like bed frames, electronics, or upholstered parts. Always confirm what is eligible in your local policy and be aware of any restrictions on the quantity or bulk removal. If you plan to dispose of multiple mattresses, ask about bulk discounts or multi-item removal options.
Quick checklist for the day of removal
- Confirm appointment time and item list with the driver or store
- Clear access path and prepare the items for removal
- Remove any valuables or fragile items from the room
- Have a contact number ready in case of delays
- Obtain a written receipt or confirmation of removal
- Review post-removal cleanup expectations with the crew
What to do if removal isn't available or delayed
If removal can’t be offered on your preferred date, ask about next-available windows or alternate service options. Consider scheduling removal alongside future deliveries, or use a trusted local recycling service. Document the communication with the store for reference and avoid duplicate charges by confirming there are no overlapping services.
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FAQ
What is Mattress Firm's old mattress removal policy?
Policies vary by location. Many stores offer haul-away during delivery or as a separate service for a fee, but availability and eligible items can differ. Always check with your local store for the exact terms before purchase.
Policies vary by location. Check with your local Mattress Firm for the exact terms on old mattress removal, including eligibility and any fees.
Does removal apply to both in-store purchases and online orders?
Removal is commonly available with delivered mattresses, whether you buy in-store or online, but some locations may restrict it to certain purchase types. Confirm with the local store before scheduling.
Removal is usually available with delivered mattresses, but confirm your specific store’s terms before you schedule.
Are there fees for old mattress removal?
Most locations charge a disposal or haul-away fee, either included with delivery or as a separate service. Fees vary by item and region, so obtain a written estimate.
There’s typically a removal fee, which varies by store and items.
What items are included in removal?
Removal generally covers the mattress and box spring or foundation. Some locations may remove frames or other bulk items; others may not. Verify what items are eligible at your store.
Usually the mattress and box spring are included; check if frames are eligible in your area.
Can I recycle my old mattress instead of disposing through Mattress Firm?
Yes. If removal isn’t available or you prefer alternatives, recycling programs or donation options may be suitable. Check local services or Mattress Firm’s partner programs for guidance.
You can recycle or donate your old mattress through local programs or Mattress Firm’s partners.
What should I do if removal isn’t available in my area?
If removal isn’t available, ask about next-available windows or alternative services, or use local recycling/donation options. Plan ahead to avoid delays when you’re buying a new mattress.
If removal isn’t available, choose another time or use local disposal options.
Highlights
- Ask about haul-away upfront before purchase
- Get a written removal quote to avoid surprises
- Know which items are eligible for removal
- Prepare the old mattress and path for easy access
- Consider local recycling or donation as alternatives